Ruth Easterling is Managing Director, Member Services, for Family Office Exchange (FOX), which is a leading provider of research, advice and education to families of exceptional wealth.  FOX serves 330 ultra-wealthy families and 180 multi-family offices and advisory firms across 23 countries.  In her role, Ms. Easterling leads all of the firm’s member services activities, and manages the teams who deliver conferences, educational forums, webinars, website resources and member communications annually. She has overseen marketing and drove the redesign and brand initiative that differentiates FOX today.

In her current Role, Ms. Easterling has expanded the educational programs and services available to FOX membership.  FOX now offers three industry forums, a comprehensive webinars featuring timely topics of the industry and includes a robust library of replays available for members.  Programming addresses the many facets of wealth management, from family dynamics to the most sophisticated strategies in investment planning.

Under Ms. Easterling’s direction, FOX has integrated member feedback processes through satisfaction surveys and advisory boards to guide the development of new programs and services.  She played a lead role in the design and delivery of the first comprehensive program for Wealth Owners, know as the FOX Learning Academy.

Prior to joining FOX, Ms. Easterling worked with the professional services firm Smith, Bucklin & Associates, which provides association management and consulting services to more than 180 associations.  She served as executive director to professional associations ranging in size from 300 to 4,000 members.  In this capacity, Ms. Easterling re-engineered  membership structures and planning processes to better enable organizations to maximize their potential through efficient governance structures and member participation.  In addition to client service, Ms. Easterling often consulted with international and national organizations on strategic planning and governance design.

Ms. Easterling holds a bachelor’s degree in Management and Leadership n Management and Leadership from Judson College.  She is on the Advisory Board of the Association for Experiential Education, and volunteers with Special Olympics. Annually she leads a food collection and distribution initiative that aids 350 families in her community.