Knowledge Executive

Company Description:

Family Office Exchange is a global leader in the ultra wealth advisory marketplace, running a dynamic firm that brings together families of significant wealth and leading advisors across the private wealth industry. FOX is a membership-based professional services firm that provides research, education, and consulting to 500+ members in 22 countries. Founded in 1989, FOX is a well-established firm with offices located in Chicago and London, and managers in New York and Boston.

Job Description:

This position has oversight of all research and content development, education programs, content management and thought leadership. He/she will serve as part of the Executive Team and will provide a key voice in all strategic planning and review sessions.

Core Job Responsibilities:

• Incorporate FOX vision of being a leader in private wealth industry knowledge into actionable education, knowledge and thought leadership strategies; accountable for oversight and execution of strategy.
• Provide strategic guidance on knowledge distribution platforms; serve as “knowledge platform architect” and core member of any web-based initiatives
• Serve as in-house thought leadership coach/mentor; provide advice and counsel to employees on knowledge, content and education related matters 
• Champion the drive toward a knowledge-centered culture; align and integrate all groups and functions in order to leverage knowledge management strategically across the entire organization
• Oversee product research and development efforts, including partnering with other firm leadership on industry benchmarking/best practices, market research, product feasibility studies and “go to market” plans
• Leverage existing content in the creation of new knowledge/education related products and services 
• Manage P&L for Knowledge portion of business
• Develop the measurements and standards to ensure success, to support continuous quantifiable productivity of knowledge efforts and to determine their strategic outcomes.
• Serve as catalyst for the knowledge centered business model; educate and encourage staff to embrace the benefits of a knowledge centric culture.

Skills/Experience Requirements:

• Minimum 15 year experience in knowledge management, training, thought leadership or education role
• Advanced degree in business, education, communications or a related field; PhD or other terminal degree preferred, but not required
• Experience overseeing P&L statements and department budgets
• Solid understanding of the private wealth industry
• Proven results implementing state of the art learning/knowledge technology solutions
• Demonstrated expertise in adult learning and communication theories
• Proven results working with and across multiple functional disciplines including consulting, research, sales and relationship management
• Understanding of information architecture principles, processes and too

Required Skills and Abilities

• Analyzing/ diagnosing complex data
• Learning/ researching trends and issues
• Strategic planning / developing complex strategies
• Problem solving/designing
• Writing
• Verbal communications
• Change Management

FOX offers a competitive benefits package, including medical, dental, vision, disability, and life insurance; a 401(k) plan; and a generous paid-time-off program. Salary for this position is commensurate with experience.

To apply, send your resume and cover letter to careers@familyoffice.com and identify your position of interest in the subject line.

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