Cybrarian

Company Description:

Family Office Exchange is a global leader in the ultra wealth advisory marketplace, running a dynamic firm that brings together families of significant wealth and leading advisors across the private wealth industry. FOX is a membership-based professional services firm that provides research, education, and consulting to 500+ members in 22 countries. Founded in 1989, FOX is a well-established firm with offices located in Chicago and London, and managers in New York and Boston.

Job Description:

The FOX Cyberarian is a pivotal part of the firm’s Knowledge Centered Business Vision and related strategies. This position reports to the Managing Director of Content Development and serves as a link between the firm’s various data sources and employee’s ability to develop and distribute the highest quality of knowledge, insights and analysis to our clients.

Specific Responsibilities:

• Maintain and organize content meta data
• Review industry print and online publications, develop abstracts as needed and push various content to appropriate audiences
• Track, analyze and report on usage trends (internal and external) of content management tool and recommend actions to improve Knowledge Center effectiveness and/or contribute to firm-wide content development
• Collaborate with appropriate teams on content repurposing and packaging options
• Serve as KC Champion Liaison; encourage continuous improvement with and use of self-service tools
• Develop techniques for the collection, organization, interpretation, and classification of information and create effective search methodology
• Collaborate on KC training; develop training / training materials as needed
• Recommend updates/enhancements to content management tool
• Maintain a database of the firm’s print and online subscriptions and research tools; recommend additions to the database and recommend target audiences (within the firm) for each subscription service
• Serve as a resource as a resource librarian for staff and members (determine information needs and fulfill needs by providing relevant material; provide assistance in the search for and acquisition of materials)
• Serve as the bridge between the US content team and the International content team

Ideal Professional Experience:

• Bachelor’s degree in library sciences, social sciences or a related field
• 3 to 5 years experience in librarian or content management role
• Knowledge of private wealth preferred

Personal Characteristics:

• Analyzing & evaluation skills; demonstrated ability to analyze various types of data for quality review, usage purposes and determination of target audience assignment
• Implementing and coordinating skills (taking action); ability to maintain productivity in a fast paced environment and demonstrate
• Informing, discussing and updating skills; ability to keep multiple audiences informed on the latest industry information relevant to their discrete set of knowledge needs
• Learning/ Researching; demonstrated adaptability and intellectual curiosity through self directed research and learning activities
• Planning - short term/scheduling skills; ability to organize discrete sets of data and to plan, schedule multiple and overlapping processes, tasks and activities; process management skills
• Problem solving and designing skills; demonstrated capacity for identifying and implementing process improvement opportunities
• Integrating and coding skills;  ability to use industry/market knowledge to manage vocabulary, collect/organize content
• Reviewing, evaluating and writing skills; ability to edit content, write abstracts and create new content
• Proficiency with MS Office, specifically MS Excel
• Proficiency with databases and database management; advanced search skills

FOX offers a competitive benefits package, including medical, dental, vision, disability, and life insurance; a 401(k) plan; and a generous paid-time-off program. Salary for this position is commensurate with experience.

To apply, send your resume and cover letter to careers@familyoffice.com and identify your position of interest in the
subject line.

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